What is Microsoft Copilot for Microsoft 365?

Microsoft Copilot for Microsoft 365 is an intelligent assistant that helps users optimize their workflow within Microsoft 365 applications. With capabilities such as understanding, summarizing, predicting and translating content, Copilot adds significant value to daily workflows. It helps users perform basic tasks such as understanding, summarizing, predicting, remembering, translating and creating content. It does this by accessing your company's stored information, such as emails, chats and documents that users have access to.

In today's digital work environment, efficiency is critical to the success of organizations. Microsoft Copilot for Microsoft 365 provides companies with a powerful tool to increase the productivity of their employees. But how can you customize Copilot to meet the specific needs of your business? The answer lies in the ability to customize and optimize Copilot through individual extensions.

Copilot's standard functions already provide a solid basis for increasing productivity in your company. However, these are often not enough to map the specific requirements and working methods of your organization. This is where individual extensions come into play.

Graph Connectors offer you the opportunity to integrate organizational knowledge directly into Copilot. By using a Graph Connector, your content is included in the semantic index and can therefore be searched semantically. This makes it possible, for example, that when searching for the term "PIM", content is also found that does not contain the specific word "PIM", but refers to "product information" in general.

By integrating your company data into the Copilot experience, you can also:

• Make the most of external data by enabling Copilot to access diverse data sets from multiple sources
• Use Copilot as a research tool to find and summarize information and answer questions
• Leverage Copilot's intelligence in Microsoft Search to improve the way your users are already searching for answers

Plugins allow you to extend the functionality of Copilot by interacting with your own web service. Unlike the Graph Connector, plugins allow users to access, search, read and even edit external data in real time. These plugins can be seamlessly integrated into Microsoft Copilot in natural language and offer a wide range of possibilities:

• Access real-time information such as the latest reporting on a product launch
• Retrieve relational data, e.g. reporting on service tickets assigned to a specific team member
• Perform actions across apps, such as creating a new task in your organizational system for work tracking

A sales employee urgently needs up-to-date product information before a customer meeting. With Copilot, he can search for the required data directly in Microsoft Teams. He immediately receives a summary of the most important product features, which he can integrate directly into his presentation. During the meeting, they can use Copilot to answer questions and provide additional information. Thanks to Copilot, the sales representative can work more efficiently and create more convincing presentations.

NovaDB can be used as an external data source for Copilot. The integration with NovaDB makes it possible, for example, to retrieve comprehensive product information in real time. In addition, the Microsoft Graph Connector can be used to integrate data from various sources and thus create a comprehensive knowledge base for Copilot.

The implementation of individual extensions for Copilot gives companies the opportunity to significantly increase the efficiency of their Microsoft 365 environment. By adapting Copilot to the company's specific requirements and working methods, employees can perform their tasks more effectively and thus improve the overall performance of the team. Copilot's extensibility makes it possible to create customized solutions, whether through plugins for specific functions or the integration of external data sources such as NovaDB. These customizations help to maximize productivity and make workflows more efficient. Leverage the potential of Copilot to take your business to the next level of productivity and thrive in the digital workplace.