LEARNTEC, May 06 - 08, 2025, Karlsruhe Trade Fair Center
Noxum Solutions for Learning and Corporate Knowledge Management
Noxum offers innovative solutions to streamline and enhance corporate learning and knowledge management. With platforms like Noxum Publishing Studio and NovaDB, businesses can efficiently manage, update, and distribute learning content across various teams and departments. These solutions facilitate the creation of centralized repositories for training materials, ensuring consistent access to up-to-date knowledge.
Noxum’s systems help employees quickly find relevant information, improving training efficiency and supporting continuous learning. By enabling effective management of learning resources and providing an adaptable, scalable platform, Noxum empowers organizations to foster a culture of knowledge sharing and skill development.
Audi Knowledge Tank - AI chatbot in the service and training portal: insights into user behavior
The presentation demonstrates how AUDI AG efficiently provides learning content and technical information in its Audi Knowledge Tank – the central portal for service and training. The focus of the talk is on the integrated AI-powered search, which assists service technicians in answering technical queries. Using user feedback and usage analysis, the presentation illustrates how users interact with this search feature, highlighting its strengths and limitations. The talk offers practical insights into the application of Artificial Intelligence in daily operations and the further development of the portal. Participants will gain ideas on how to combine traditional and AI-based search solutions effectively, and how these insights can be applied to their own digitalization projects in service or knowledge management.
