tekom Annual Conference, November 5 - 7, Stuttgart
Visit us at the largest trade fair for technical communication and beyond. Noxum presents innovative technical communication solutions at the tekom annual conference 2024.
How iiRDS and ECLASS complement each other
05.11.2024, 9 a.m., Room C6.1
Artur Bondza (pictured), Head of Product Information & Content Management, Pepperl+Fuchs SE and Florian Ziche, Senior Consultant, Noxum GmbH
This presentation will explore how iiRDS and ECLASS can work together to optimize data management and exchange in enterprises. iiRDS, designed for standardized information request and delivery, and ECLASS, a comprehensive classification system for products and services, together provide a powerful basis for digitization and automation of processes. We will explore the fundamentals of both standards, highlight their areas of application and discuss how their integration can help organizations create more efficient and accurate information and data flows.
Optimal knowledge linking for first-class content delivery: practical example Audi Knowledge Tank
06.11.2024, 10 am, Room C5.1 - Kevin Johnson, Head of Project, Noxum GmbH
Technical writers are often faced with the challenge of effectively managing large and complex amounts of information and making it available in a targeted manner. This presentation will highlight the transformative power of modern content delivery, with a special focus on the "Audi Knowledge Tank" platform, which serves as an example of best practice. The Audi Knowledge Tank addresses these issues by implementing an innovative content delivery solution that enables seamless and efficient content delivery and updating. The platform integrates content management and product information management, enabling content to be organized efficiently and published consistently across different channels.
In this context, I will also present a proof of concept (PoC) to evaluate the effectiveness of an AI-driven chatbot in answering technical questions. Specifically, it was investigated to what extent the integration of an AI-driven chatbot into the Audi Knowledge Tank platform can further improve content delivery.
What you can expect at the Noxum stand at the tekom annual conference 2024
- NovaDB Smart TechDoc Solution | Noxum – The lean, web-based editorial system for technical documentation
- Publishing Studio Techdoc | Noxum – Manage and publish content types such as AR, VR and 3D content. Find out more about use cases in the areas of technical communication, product information management and web and store systems.
- Our team will show you on site how service, training or information portals can be implemented with the Noxum Secure Infoportal / CDP | Noxum at the touch of a button. We support companies in the secure and target group-specific use of their information - online and offline - at any place, at any time, on the respective end device.
- Experience the Global Service Training Portal from AUDI AG | Noxum - portal for technicians and service personnel at Audi service partners. Software solutions for e-learning in technical service: WBTs, e-Book